We help our customers find the synergy, in their business.
Since 1996 we’ve been helping our loyal customers find the perfect CRM solution that suits their organization’s unique needs.
We are also the go-to people when it comes to installing, customizing, troubleshooting and training for CRM systems.
We can solve nearly any CRM, Integration or Reporting challenge you may have.
Whether you already use, or are thinking of purchasing..
We have an international team of expert programmers, analysts, and consultants who have a wide variety of experience in working with all the leading CRM solutions on the market.
UNIFICENT TRUISMS & VALUES
Rule: Meet or exceed client expectations...always!
- Our goal is to be an organization of high integrity providing quality solutions. Project quality shall rein over immediate profits.
- Resourcefulness beats resources . . . every time.
- We hire intelligent people who are expected to contribute and make important decisions on an on-going basis.
- Results rein over effort.
- We are committed to finding and delivering solutions to our clients, internal and external. Inaction is unacceptable; we must take managed risks to solve problems.
- Respect and integrity for individuals. Each team member is responsible for providing prompt assistance to a member in need.
- Open and honest communications. We must always work with the facts, bad or good.
- We are members of our community. We invest in our community for our mutual prosperity.
Unificent is 100% focused on CRM. We are not distracted by a competing CRM platform nor are we distracted by other complicated business applications such as ERP. Unificent specializes in the implementation and on-going support of CRM, as well as the execution of sales force productivity. We speak the language of Sales/Marketing, as well as IT and we can quickly translate user needs into a solution.
Over the past 18 years, we have conducted over 500+ CRM implementations and remain as a trusted advisor to our existing customers both here in Canada and abroad.
Our Streamlined Implementation Approach
Based on our years of experience we have developed a streamlined implementation methodology which provides the flexibility to map sales and marketing processes into CRM.
Our Mentoring and Training Philosophy
Unificent’s goal is to make our customers self-sufficient with CRM. Weaved throughout our implementation process is the opportunity to be mentored by unificent staff. With end-user training, our goal is to teach CRM “habits.” We focus on “how people should use the system,” as opposed to just teaching features and functions.
Our Sales and Marketing Concentration
We work with our clients to improve the execution of sales and marketing plans; focusing on processes and technologies. We assist in creating effective, repeatable processes which can then be automated, optimizing performance, and becoming more efficient.